The next screen will offer you options to pay another bill, cancel a payment or view a list of your current bills. Please review the important changes listed below to prepare for the conversion of the new system starting on Thursday, April 30th and ending on Monday, May 4th. Remember that you will not be able to enroll in the new system until Monday, May 4th, 2020. If you have any issues or general questions on how to re-enroll in our new Bill Pay system, please email us at firstname.lastname@example.org or call us at (704) 523-0075.
Subscribers must download their payment history by 5:00 p.m. on Thursday, April 30. History will not be provided after this date and time. It is advised to print hard copies of existing payment history for future reference.
Payments scheduled to process April 30th will be processed and paid. Payments scheduled with a process date on or after May 1st WILL NOT be processed and paid. After the conversion, there will be a delay in payment processing, please insure you have an alternate method to pay bills due May 1st through May 8th.
We hope that this information is helpful to fully understand the coming changes and how they will affect you. We thank you in advance for your patience throughout the process and for your loyal membership.