Contact Us
Our member service team looks forward to serving you!
Call (704) 523-0075 or (888) 258-3352 toll-free
Hours of Operation: 8:00 a.m – 4:30 p.m. Monday, Tuesday, Thursday, Friday
10:00 a.m. – 4:30 p.m. Wednesday
Send a Message
A member of our team will get back to you within one business day, but often times the same day!
Visit a Branch
Mailing Address
2000 Continental Blvd.
Charlotte, NC 28273
Phone
- 1-888-258-3352 (toll-free)
- (704) 523-0075
- Lost/Stolen Mastercard 1-844-583-1060
- Lost/Stolen Visa Debit Card 1-800-554-8969

