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Contact Us

Every money manager needs a little help now and again. We try to make it convenient by giving you several options when contacting us.

Call Us

  • Toll-Free at 1-888-258-3352
  • Locally at (704) 523-0075 for our Charlotte Branch
  • Report a Lost or Stolen Mastercard at 1-844-583-1060
  • Report a Lost or Stolen Visa Debit Card at 1-800-554-8969

Email Us

  • Send a message to our general mailbox
  • Email a department or staff member at our Charlotte Branch

Visit a Branch

  • Charlotte, NC Branch
  • Shared Branches Worldwide

Mailing Address

P.O. Box 12400
Charlotte, NC 28220

  • Buying a Car
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    Academic Scholarships
    BFCU 2022-23 Scholarships through Carolina's Credit Union Foundation are now open!
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    Unbeatable Auto Loans
    Have a high interest RV/Auto loan? Score with BFCU and go for a discount.
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    Home Equity Line of Credit
    Need some extra money? See how our Home Equity Line of Credit Loan can help you!
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    Young Member Accounts
    It's never too early to start saving! Help your child start their financial future today!
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    FREE Checking Accounts
    What's better than FREE Checking Accounts? Nothing! Apply and get yours today.
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  • Family RV
    Adventure Awaits
    Recreational vehicle loans with rates as low as NEW 2.99 APR* | USED 3.99 APR*
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  • 1-888-258-3352
  • Main Branch
    4301 Yancey Road
    Charlotte, NC 28217
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  • Mailing address
    P.O. Box 12400
    Charlotte, NC 28220
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    BFCU NMLS #410635
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Helping you, our member, achieve financial success!
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