Due to concerns over COVID-19, there will be NO lobby access to our main office & satellite branch until further notice. Please utilize Shared Branching at the Piedmont Advantage Credit Union located on Boyer Street in Charlotte. Please use the Drive-Thru to access your accounts. Thank you for your understanding. Click here for more information.
If your vehicle is stolen, accidentally damaged beyond repair or otherwise declared an insured total loss, your auto insurance will only pay for the current value of the vehicle. If you owe more on your vehicle than it's worth, you remain liable for payment of the difference between the insurance settlement and your loan balance. This deficiency can easily amount to thousands of dollars; money that comes out of your pocket for a vehicle that you are unable to drive.
GAP (Guaranteed Asset Protection) is an affordable way to fill the gap. For just a few dollars a month, you can protect yourself against this kind of unexpected expense.
Not sure if GAP is for you? Give it a try for 90 daysOpens in New Window. During those 90 days, you can cancel your protection and your premium will be refunded with no penalty.
Considering adding GAP Protection to a new or existing loan? Read more about GAP ProtectionOpens in New Window or contact a BFCU loan representative at 1-888-258-3352.
As your vehicle ages, the risk and cost of repairs increases along with it. When your vehicle's manufacturer's warranty has expired or if it doesn't cover certain mechanical problems, you could be stuck with some unexpected expenses over and above your vehicle loan. Repairs can be expensive. That's why adding MEMBER'S CHOICE Mechanical Repair Coverage (MRC) to your loan is a smart financial decision. MRC pays the cost of covered repairs less any deductible. With three different coverage levels and deductibles to choose from, there's a plan to fit your family's budget.
Not sure if GAP is for you? Give it a try for 60 daysOpens in New Window. During those 60 days, you can cancel your protection and your premium will be refunded with no penalty.
Considering adding Mechanical Repair Coverage to a new or existing loan? Read more about Mechanical Repair CoverageOpens in New Window or contact a BFCU loan representative at 1-888-258-3352
In the event of a breakdown, contact 24 Hr Roadside Assistance at 1-866-603-5420.
For claims in all states except Florida, call 1-800-752-6265. Claims inside the state of Florida, call 1-800-621-2130.
For questions other than Roadside Assistance and Claims, call Member Services at 1-888-557-8955.