Due to concerns over COVID-19, there will be NO lobby access to our main office & satellite branch until further notice. Please utilize Shared Branching at the Piedmont Advantage Credit Union located on Boyer Street in Charlotte. Please use the Drive-Thru to access your accounts. Thank you for your understanding. Click here for more information.
Manage your money your way when you use a Blue Flame ATM and Debit Cards are available to access your Blue Flame Credit Union Checking and Savings accounts. Your Blue Flame ATM/Debit card may be used anywhere worldwide where Visa Debit cards are accepted.
The amount of your purchase or transaction will be deducted from your account immediately. Use it as an ATM card to withdraw cash from your Savings or Checking account at any ATM or at point of sale machines at participating merchants.
You may activate your BFCU ATM/Debit Card by calling 1-800-992-3808. Read More about EMV Chip Cards for ATM/Debit Cards
It is important that you notify us when you plan to use your ATM/Debit card while traveling. This will help in avoiding unusual activity being considered as fraud. Please complete the online Travel NotificationOpens in New Window.
Verified by Visa is an added layer of security to prevent fraud when using your Visa ATM or Debit card to make purchases over the Internet. It’s designed to make you feel more confident by:
Simply activate your existing card with the Verified by Visa service and create your personal passwordOpens in New Window. The service is free to Visa cardholders. You'll have the added assurance that your Visa card is safer when you shop at participating online stores. You will be required to activate your BFCU Visa Card before making online purchases with participating merchants. You may either activate the card before you shop or when prompted by the online merchant.
Look for the Verified by Visa symbol—it's your way of knowing that you are shopping with an extra layer of security.
To protect your account, we monitor your ATM and Debit Card transactions for potentially fraudulent activity which may include a sudden change in locale, a string of costly purchases or any pattern associated with new fraud trends from around the world.
If we suspect fraudulent ATM or Debit Card use, we will call you to validate the legitimacy of the suspect transactions. Your participation in responding to our call is critical to prevent potential risk and avoid restrictions we may place on the use of your card.
Our goal, quite simply, is to minimize your exposure to risk and the impact of any fraud. To ensure we can continue to reach you whenever potential fraud is detected, please keep us informed of your correct phone number and address at all times.
Learn more and download the CardValet AppOpens in New Window to manage your debit card using your mobile phone. If your card is ever lost or stolen you may block transactions from hitting your account.